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Discharge Follow-Up Care

Discharge Follow-Up Care

The Importance of Follow-Up Care

Mental illnesses are common – nearly one in five U.S. adults live with a mental illness. Caring for yourself during an episode of mental illness is a sign of your inner strength and empowerment. If you are struggling or worried about your mental health, please treat it as you would a physical health condition and see a mental health provider. For ÌÒ×ÓÊÓÆµ provider information, call the Behavioral Health Team toll-free at 1.844.297.4450, 8 a.m. to 5 p.m., Monday through Friday.

When a hospital stay is necessary, it is important that you follow through on next steps to recovery upon being discharged. A good follow-up care plan will help you manage your mental health as you return home and to your daily life.

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Why follow-up care is so important

  • Helps lower the risk of repeat trips to the hospital
  • Gives your doctor the chance to evaluate and adjust your medication
  • Helps you transition back home and work or school after a hospital stay
  • Helps you build on the progress you made during your hospital stay

For more resources on mental health, visit .

You can also visit the Stay Healthy links in our Mental Health and Well-being section.

Tips for your follow-up visit

  • Tell your doctor about your recent hospital stay.
  • Create a Mental Health Safety Plan with your doctor.
  • Make a list of your medications, and take your medication bottles with you.
  • Tell your doctor if you have side effects from your medication.
  • Do not stop taking medications before talking to your doctor.
  • Write down your doctor’s instructions and your next appointment.

When to call your doctor

  • Feel that your medications have not been helping
  • Feel hopeless or worthless
  • Have gained or lost weight
  • Feel irritated, restless, and/or aggressive
  • Have little interest in daily activities
  • Want to sleep more or less than normal

When to call our 24/7 Behavioral Health Hotline

  • Think you can’t stop hurting yourself or others
  • Hear voices that are new or more upsetting than normal
  • Think unusual things
Contact Us

CHIP Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

General Information
Local: 713.295.2222 | Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Providers Hotline
Local: 713.295.2295
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 5:00 p.m

Additional Contact Numbers

Contact Information

**Call toll-free at 1.877.343.3108. Press “1†if you are in a crisis.

Need help? Call the Behavioral Health Team toll-free at 1.844.297.4450, 8:00 a.m. to 5:00 p.m., Monday to Friday.

Contact Us

CHIP Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

General Information
Local: 713.295.2222 | Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Providers Hotline
Local: 713.295.2295
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 5:00 p.m

Additional Contact Numbers

Why Choose ÌÒ×ÓÊÓÆµ?

As a local nonprofit health plan, ÌÒ×ÓÊÓÆµ gives you plenty of reasons to join our ÌÒ×ÓÊÓÆµ. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, ÌÒ×ÓÊÓÆµ is always working life forward for you and your family.

“ÌÒ×ÓÊÓÆµ is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.â€

– Cecily
Member of ÌÒ×ÓÊÓÆµ

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